Terms of Use

These Terms and Conditions describe the rules that govern your use of the Viking Luck platform and the relationship between us and our users in Canada. We provide online casino and sports betting services and set out your responsibilities, our rights and how we manage account activity, payments and promotions. By using our site you agree to comply with these terms and any other applicable site rules.

Account responsibilities

When you create an account you are responsible for keeping your login details secure and for all activity that occurs under your account. You must provide accurate, current information and update it if anything changes. Accounts are for individual personal use only; multiple accounts, collusion, fraud, chargebacks and other abusive behaviours are prohibited and may lead to account suspension, forfeiture of funds or permanent closure.

Eligibility requirements

You must be at least 18 years of age, or older if local law requires, and legally permitted to gamble in your province or territory. We reserve the right to refuse registration or close accounts where eligibility cannot be confirmed. Residents of restricted jurisdictions are not permitted to open real-money accounts.

Acceptable platform use

Use the site in a fair and lawful manner. Prohibited actions include attempting to manipulate games, exploiting bonus mechanics, using multiple accounts, sharing accounts with others or using automated tools to place bets. Access via VPN is permitted only where this does not conflict with local laws or our rules. We may monitor account activity and impose limits or restrictions where suspicious or prohibited behaviour is detected.

General bonus and promotion rules

Promotions, bonuses and free spins are governed by their specific terms. Typically only one active bonus may apply at a time. Wagering requirements, game contribution rates, maximum bet limits (for example, CA$5 during bonus play) and time limits will be stated in each offer. Bonuses may be cancelled or adjusted if we suspect abuse. Bonus funds and free-spin winnings may be subject to KYC and withdrawal limits until verification is complete.

Deposits and withdrawals

We accept a range of payment methods suitable for Canadian players, including local bank options, e-wallets and cryptocurrencies where available. Minimum deposit amounts are shown at deposit time (commonly CA$10). Withdrawals are processed after verification and may be subject to checks, limits and anti-money-laundering controls. New accounts may have lower daily or weekly withdrawal limits until full verification and account history are established. Processing times depend on the chosen method and may vary.

Dispute resolution

If you have a complaint, contact our support team and provide relevant details so we can investigate. We aim to resolve issues promptly and will communicate the outcome. If an issue remains unresolved, we will advise on further steps which may include escalation to applicable regulatory or independent dispute bodies where available.

Updates to terms and conditions

We may update these Terms and Conditions from time to time. Material changes will be posted on the site and may be notified by email. Continued use of the site after changes are published constitutes acceptance of the updated terms. For questions about these terms, contact [email protected] or visit your account help section for assistance from VikingLuck.